28 Hours/Week

Shifts will take place between 9 AM and 6 PM, Monday to Saturday

Shifts will take place in Chilliwack and Agassiz

Job Summary:

Qualifications:

Education, Training and Experience:

• Certificate in Early Childhood Education.
• Minimum one (1) year experience.
• Experience working with child care facilities.
• Experience in business administration.

Job Skills and Abilities:

• Ability to type at least 50 words per minute with high degree of accuracy.
• Advanced level of proficiency with all MS Office applications.
• Ability to communicate effectively orally and in writing.
• Demonstrated outstanding customer service skills.
• Ability to deal with others with courtesy and tact, both in person and on the phone.
• Ability to organize work and carry out the duties of the position with independence.
• Ability to work independently and with a team.
• Knowledge of community and available resources.

Key Duties and Responsibilities:

1. Communicate with clients and child care service providers to determine their needs and refer them to appropriate community resources.
2. Provide word processing, data input and typing support to staff.
3. Perform other support duties related to program areas such as providing information to clients, visitors, and child care providers, assisting with intake and client info collection and tracking.
4. Assists the Coordinator with social media and website updates.
5. Arranges meetings, schedules appointments and books workshops.
6. Maintains client, child care provider, and program information using spreadsheet and/or database software.
7. Draft, type and distribute minutes of meetings.
8. Schedule program appointments for team members.
9. Sort and distribute incoming mail and process outgoing mail. Operate a variety of office equipment such as computer, printer, photocopier, fax machine.
10. Produces ad hoc reports from databases as required by the supervisor by identifying and organizing the required information, compiling data, designing format, and printing reports.
11. Responds to outside inquiries about services offered by the program.
12. Maintain and update files and filing systems.
13. Assists in coordinating and completion of projects such as reorganizing the lending library or other internal organization projects.
14. Participates in the planning and implementation of educational opportunities, special events and networking.
15. Maintains files, statistics and client tracking. Submits relevant reports to the Program Coordinator.
16. Provides parents with child care information and referrals.
17. Assists clients with filling out ACCB applications.
18. Provides support to clients who would like to open child care facilities, including sharing funding options and information regarding licensing.
19. Participates in supervisory, staff development and team meetings as scheduled.
20. Completes all mandatory learning requirements.
21. Performs other relevant duties as may be required.

General:

• Wage rate as per BCGEU Collective Agreement, Integrated CCRR Worker / Administrative Assistant 3 – Grid 11.
• This position requires Union membership.
• This position is open to all persons.
• This position requires successful completion of a criminal record check.
• This position reports to the Child-Care Resource and Referral (CCRR) Coordinator